MUX Project Tiles display undefined instead of Project Start and Finish dates
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MUX Project Tiles display undefined instead of Project Start and Finish dates

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Article ID: 442008

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Updated On:

Products

Clarity FedRAMP Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After refreshing the page on the MUX Project Tiles, the Project Timeline displays 'undefined' instead of the Project Start and Finish dates.

STEPS TO REPRODUCE:

  1. Login to MUX and open the Project Tiles workspace.
  2. Duplicate the tab
  3. Look at the project tiles. You see the project timeline with Project Start and Finish dates 
  4. Refresh the Project tile tabs. You might need to do several refreshed in one of both of the tabs.

Expected Results: The Project tiles load correctly

Actual results: The Projects display 'undefined' instead of the project dates under the project Timeline 

The Developer Tools Console displays the following error:

Uncaught (in promise) Error: E_DEFAULT_LOCALE_NOT_DEFINED: Default locale has not been defined.
    at r (p-e123583a.js:20:408)
    at o (p-e123583a.js:20:666)
    at p._validateDefaultLocale (p-e123583a.js:20:2842)
    at t.dateToPartsFormatter.t.dateToPartsFormatter (p-e123583a.js:26:57130)
    at t.dateFormatter.t.dateFormatter (p-e123583a.js:26:56928)
    at Pi (p-e123583a.js:38:5542)
    at C.initTimeline (p-e3e1becb.entry.js:1:3431)
    at C.refresh (p-e3e1becb.entry.js:1:2815)
    at C.bindData (p-e3e1becb.entry.js:1:2211)
    at p-5fbba5e9.js:1:10502

Environment

Clarity 16.4.2 and below

Cause

This is caused by DE202249

Resolution

This is fixed in Clarity 16.4.3

If the issue occurs:

  • Open Developer Tools (F12)
  • While the developer Tools is open >  Right click on the Refresh icon of the browser page 
  • Click on Empty cache and hard refresh