VCF 9.1 failing to deploy and configure VCF management platform
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VCF 9.1 failing to deploy and configure VCF management platform

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Article ID: 441968

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Updated On:

Products

VMware SDDC Manager / VCF Installer

Issue/Introduction

Process fails at the 'Deploy and Configure VCF Management Plattorm' stage, 'Deploy Software Depot Component' task, with the following error:

“Failed to stage component: "URL Connectivity Check Precheck. Status: FAILED The URL for component package is not reachable: https://vcf.example.com/vmware/vcf/bundle/####/vcf-fleet-depot-9.1.0.0.#####.tgz. Please verify the URL and network connectivity. [VCFMS-PRECHECK-URL-001]. Please check the component package URL and try again. Check if there are any firewall rules that may block access to this URL. If the issue persists, contact support." Reference Token: #####”

“Failed to stage component: "Internal error occurred. Please retry the operation or contact support if the issue persists.","Internal error occurred. Failed to stage the VCF Component. Please retry the operation or contact support if the issue persists. [VCFMS-STAGE-COMPONENT-002]" Reference Token: #####”

Environment

VCF 9.1

Cause

 URL and network connectivity.

Resolution

Check if there are any firewall rules that may block access to the listed URL and unblock.

Hit restart on the deployment and monitor for a completed deployment.