VCF 9.1 Installation fails at “Generate VMware Components Image Location Path”
Article ID: 441930
Updated On:
Products
Issue/Introduction
When attempting an installation or upgrade to VMware Cloud Foundation (VCF) 9.1, the process fails during the “Generate VMware Components Image Location Path” task.
The following error messages are observed:
- Message:
Failed to fetch install image path for component VSP with version null - Remediation Message:
Ensure install image path is present on the system for component type VSP with version null
Environment
- VMware Cloud Foundation 9.1
- Isolated Workload Domain configuration (management and workload domains have dedicated, unlinked Single Sign-On instances)
- VCF Operations updated via PAK file while SDDC Manager is at a previous version (e.g., 9.0.2)
Cause
This issue occurs in VCF 9.1 environments where vCenter instances for management and workload domains are not linked. During the SDDC Manager upgrade or installation process, the system attempts to establish an SSH connection to the management vCenter instance to resolve component paths. If the SSO instances are dedicated/unlinked, the pre-check may fail to resolve the component version (returning null), even if credentials and SSH configurations are correct.
Resolution
To resolve this issue, you must disable the vCenter SSH pre-check in the SDDC Manager configuration to allow the image path generation to proceed.
- Log in to the SDDC Manager appliance via SSH as the
vcfuser and switch toroot. - Open the following configuration file for editing:
vi /opt/vmware/vcf/lcm/lcm-app/conf/application-prod.properties - Add or modify the following parameter to set it to false:
lcm.vcenter.ssh.precheck=false - Save the file and exit the editor.
- Restart all SDDC Manager services to apply the changes:
sh /opt/vmware/vcf/operationsmanager/scripts/cli/sddcmanager_restart_services.sh - Retry the installation or SDDC Manager upgrade from the UI.
Additional Information
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