Pods taking a very long time to appear in APM.

Products

• DX SaaS

Issue/Introduction

Deployed the 26.1.1.35 version of the UMA to a few of our OpenShift clusters and have noticed that new pods are taking over 30 minutes to appear in APM and when they finally appear there a gaps in the metric data. There are also missing metrics after the agent appears.

UMA: 26.1.1.35

CA APM Infrastructure Agent Release 26.1.1.35 (Build 990035)

We are running v 4.18.34 of OpenShift.

Resolution

Isuue is hardware not agent release related. Impacted agents have heavy loads