Encounter Error: "Failed to validate certificate" when importing certificate in Aria Operations

Products

• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

 

A "Failed to validate certificate" error appears when trying to import a certificate into VMware Aria Operations.

 

Environment

Aria Operations 8.18.x

Cause

• This issue occurs when the imported PEM certificate file does not include the complete certificate chain.
• The root CA certificate (and sometimes intermediate certificates) are missing from the uploaded file.
• Aria Operations requires the full certificate chain to validate and trust the certificate successfully.

Resolution

Step 1:

Ensure the PEM file contains:

1. Server Certificate
2. Intermediate Certificate(s) (if applicable)
3. Root Certificate

The certificates should be combined in the following order:

-----BEGIN CERTIFICATE-----
(Your Primary SSL certificate: your_domain_name.crt)
-----END CERTIFICATE-----
-----BEGIN RSA PRIVATE KEY-----
(Your Private Key: your_domain_name.key)
-----END RSA PRIVATE KEY-----
-----BEGIN CERTIFICATE-----
(Your Intermediate certificate: DigiCertCA.crt)
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
(Your Root certificate: TrustedRoot.crt)
-----END CERTIFICATE-----

Step 2:

Follow the steps "Install a New Certificate in VCF Operations" mentioned in the KB below to import the certificate.

Configure a Certificate For Use With VCF Operations