Autoping is failing from AE server to an Agent.
autoping -m xxxxxxxx123
CAUAJM_I_50023 AutoPinging Machine [xxxxxxxx123]
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [xxxxxxxx123:7530]
CAUAJM_E_50281 AutoPing from the Scheduler WAS NOT SUCCESSFUL.
CAUAJM_E_10229 Communication attempt with the CA WAAE Agent has failed! [xxxxxxxx123:7530]
CAUAJM_E_50283 AutoPing from the Application Server WAS NOT SUCCESSFUL.
CAUAJM_E_50026 ERROR: AutoPing WAS NOT SUCCESSFUL.
Component: Workload Automation Autosys, Workload Automation Agent
OS: Any
The issue is with network. The agent only waits for 10 secs between a message being sent and an acknowledgement (ACK) being received. If this time is exceeded, the connection is aborted.
Agent logs may show error like these:
Controller Plugin.Transmitter pool thread <Slow:1>.CybTargetHandlerChannel.a[:1252] - cybermation.library.communications.CybConversationException: connect timed out
at cybermation.library.communications.CybConversation.<init>(CybConversation.java:278)
The network administrator should check to see if there is an issue between agent machine and AutoSys.
There is a configuration named “communication.timeout” in the agentparm.txt. It is set by default to 10000 (10 seconds). This may be increased for slower networks. However, time above 10 seconds are rarely needed.