Deleted hub once restored leaves leaves behind downed or failed probes
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Deleted hub once restored leaves leaves behind downed or failed probes

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Article ID: 441796

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Failed hub in DX UIM 23.4.0 once restored leaves behind downed probes which needed to be restarted/recovered.

Environment

  • 23.4.0

Cause

  • Customer's customer deleted hub

Resolution

Failed hub was restored but probes remained down and red and could not be started.

We had to take one or more of the following actions:

Select probe->Security->Validate-> Yes to All

Redeployed some probes.

Deployed correct-required java_jre packages for some probes.

Removed half-empty, totally misconfigured (apparently unused) probes with tampered or extremely truncated or renamed .cfg files or even missing expected-directory files.