Synchronizing Policy Xpress and Email Policy Execution - CA Identity Manager

Products

• CA Identity Manager
• CA Identity Suite

Issue/Introduction

In CA Identity Manager, Policy Xpress (PX) and Email policies operate independently, which can create challenges when you need to trigger an email notification based on data calculated during a PX policy execution. Because these policies are processed by separate worker threads within the application server, standard prioritization fields do not ensure cross-policy serialization. This article provides the recommended configuration approach to synchronize these processes, ensuring that email actions reliably incorporate the results of preceding PX policy operations.

Environment

Identity Manager 14.5 & 15

Resolution

One way to resolve this is:

Make your email policy trigger based off of an event that runs after the PX policy runs. This may not be too easy if you need them to trigger off of the same event though.

The other way and a better way is to add an Action Rule to the PX policy itself and trigger/send the email there. If you set your email action to be last in that PX policy then you are guaranteed the preceding action rules have already run. 

 

Additional Information

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