SD Agent logs missing in Job Output Tab on the DSM Explorer after 'Reboot Rerun'

Products

• CA Client Automation - IT Client Manager

Issue/Introduction

In Client Automation 14.6, SD Agent logs generated during the rerun phase of a job (after a reboot) are no longer uploaded to the Job Output Tab on the DSM Explorer.

• Logs created before the reboot are visible.
• Logs created after the rerun are missing from the Job output in the Explorer.
• This is a regression from version 14.5 CU7, where logs from both phases were visible.

Environment

Product: CA Client Automation / IT Client Manager

Version: 14.6

Component: Software Delivery (SD) Agent

Resolution

A fix is available for this issue. Please contact Broadcom Technical Support to request testfix T437454.