Create and Update Sync Operations showing disabled for _INPUT system field in Logic AND gate adapter- ConnectAll
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Create and Update Sync Operations showing disabled for _INPUT system field in Logic AND gate adapter- ConnectAll

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Article ID: 441603

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Updated On:

Products

ConnectALL ConnectAll On-Prem ConnectAll SaaS

Issue/Introduction

While creating an automation between Jira and Logic AND gate adapter, Sync operations "Create" and "Update" showing disable while mapping and system field (_INPUT) of AND Gate, despite sync operations enabled at Entity mapping level.

 

Steps to Reproduce: 

  • Create an automation between Jira and Logic AND Gate adapter.
  • In entity mapping screen enable "Create" and "Update" sync operations on AND gate adapter side.

  • Do basic field mapping alongwith Jira field with "_INPUT" AND gate adapter.
  • Check the sync operations under field mapping properties for Jira field with "_INPUT" AND gate adapter.

Expected Results: 

  • Create" and "Update" sync operations on AND gate adapter side should be enabled.

Actual Results:

  • Create" and "Update" sync operations on AND gate adapter side showing disabled.

Environment

4.x

Cause

DE195891

Resolution

Fixed in release 4.2.0 and higher. See Download Broadcom products and software [blocked] for steps to download this release.

Additional Information

Manually enable the "Create" and "Update" sync operations on AND gate adapter side under field mapping properties.