Error: One or more license servers have assets that have been removed but still use license capacity. You must reclaim used capacity manually
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Error: One or more license servers have assets that have been removed but still use license capacity. You must reclaim used capacity manually

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Article ID: 441602

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Updated On:

Products

VCF Operations

Issue/Introduction

  • The error banner in the UI appears and disappears intermittently.
  • VMware Cloud Foundation Operations 9.1 > Manage > Licensing > Licenses & Registration > Version 9+ tab
    Banner: One or more license servers have assets that have been removed but still use license capacity. You must reclaim used capacity manually. > Go to License Servers
  • The widget on the main page for Registration and License Server status shows 1 issue.
  • Click the widget to reveal the window: Registration and License Server Issues.

Environment

VCF Operations 9.1.x

Resolution

Use the following workaround to stop all VIM instance(s):

  1. Navigate to Operate > Administration > Configurations > Inventory Management.
  2. Under Adapter Instance, select all Identity Broker Endpoint Instance and note the ID.
  3. Navigate to Build > Developer Centre > API & SDKs > Operations API.
  4. Authenticate using Administrative credentials.
  5. Locate the endpoint: PUT /api/adapters/{adapterId}/monitoringstate/stop.
  6. Select Try it out.
  7. Input the adapter ID identified in Step 2. (try this step for each Identity Broker Endpoint Instance )
  8. Click Execute.