After Upgrade of VCF from 9.0.x to 9.1.0 Software Depot and Lifecycle pages shows a message: Authentication Failure, JWT token failure and it cannot be renewed

Products

• VCF Operations
• VMware Cloud Foundation
• VMware SDDC Manager / VCF Installer

Issue/Introduction

• When trying to access accessing the Software Depot we seeing the following error:
  
  Unable to authenticate your request. The authentication token may be invalid or expired

Http failure response for https://<vcfops_fqdn/vcf-operations/plug/<ID>/api/depot/v1/connectivity?action=validateexistingConfiguration: 401 OK
  
  
  
  
  
  
• From the SDDC Manager logs it appears that the task to configure the LCM components has failed:
  
  /var/log/vmware/vcf/domainmanager/domainmanager.log
  
  

  yyyy-mm-ddThh:mm:ss.zzz+0000 INFO  [FleetLcmService,dm-exec-469] Polling Fleet LCM task with ID: <task_id>
  yyyy-mm-ddThh:mm:ss.zzz+0000 INFO  [FleetLcmService,dm-exec-469] Fleet LCM Task ID: <task_id>, Status: RUNNING
  yyyy-mm-ddThh:mm:ss.zzz+0000 ERROR [ErrorFactory,dm-exec-469] [SV4KTP] PUBLIC_LCM_COMPONENTS_CONFIGURE_FAILED Failed to configure LCM components
  com.vmware.evo.sddc.orchestrator.exceptions.OrchTaskException: Failed to configure LCM components
      at ImportComponentFleetLcmAction.execute(ImportComponentFleetLcmAction.java:70)
      ...
  Caused by: RuntimeException: Could not complete Fleet LCM task with ID: <task_id>
      at FleetLcmService.waitForFleetLcmTask(FleetLcmService.java:889)
      ...
  Caused by: RuntimeException: Retriable operation 'Waiting for Fleet LCM task with ID: ########...' failed to complete after 60 retries.
      at RetriableCallable.call(RetriableCallable.java:221)
      ...
  Caused by: RuntimeException: Task is pending or in progress
      at FleetLcmService.lambda$waitForFleetLcmTask$12(FleetLcmService.java:875)
  yyyy-mm-ddThh:mm:ss.zzz+0000 INFO  [OrchestratorImpl,dm-exec-482] End of Orchestration with FAILURE for Execution ID <execution_id>
  yyyy-mm-ddThh:mm:ss.zzz+0000 INFO  [TaskUtilImpl,dm-exec-483] Updating the state of task with ID <task_id> to COMPLETED_WITH_FAILURE

   

• VCF Operation management adapter logs shows that the Fleet FQDN is not yet registered with correct certificate in the VCF Operations registry :
  
  /log/adapters/ManagementAdapter/ManagementAdapter_xxxx.log
  

  yyyy-mm-ddThh:mm:ss.zzz WARN ManagementAdapter 2107686 [ops@4413 threadId="44837" threadName="pool-14-thread-509" instanceId="3808"] 
  [(3808) com.vmware.adapter.management.components.salt.SaltComponent.performBootstrapping] - Unable to get Fleet FQDN. Skipping the salt infrastructure setup and validation

Environment

VCF 9.1.0

Cause

The issue appears related to missing or stale Fleet Inventory state after the 9.0 → 9.1 upgrade, where the VCF Operation Cluster issuer is likely not present in the trusted issuer list.

Resolution

Retry the failed deployment workflow on the SDDC Manager to complete the remaining pending deployment and registration tasks.

If the task fails again, contact Broadcom Support for assistance.