All jobs on a newly installed WA Agent fail with insufficient privileges error.

Article Id: 4415
Status: Published
Updated On: 14-02-2018 08:19
Legacy Id: TEC1990946
Products:
CA Workload Automation AE - Business Agents (AutoSys) , CA Workload Automation AE - Scheduler (AutoSys) , CA Workload Automation Agent
Issue/Introduction:

All command jobs on a newly installed WA Agent fail with the following error:

 

CAUAJM_I_40245 EVENT: CHANGE_STATUS STATUS: FAILURE JOB: xxxxxxxx.0150.110 MACHINE: yyyyyyyy EXITCODE: 1314 

<Insufficient privileges> 

CAUAJM_I_40245 EVENT: ALARM ALARM: JOBFAILURE JOB: xxxxxxxx.0150.110 MACHINE: yyyyyyyy EXITCODE: 1314 

 

User running the job (owner filed in the job definition) is a member of the local Administrators group on the Windows Agent and UAC is not enabled on the Windows Agent.

 

Cause:

Problem was caused by WA Agent service running under a domain account.

Environment:

WAAE 11.3.6 on AIX, WA Agent 11.3 on Windows 2012

Resolution:

Modify the WA Agent service to run under the local system account and restart the WA Agent service.