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All jobs on a newly installed WA Agent fail with insufficient privileges error.

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Article ID: 4415

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

All command jobs on a newly installed WA Agent fail with the following error:

 

CAUAJM_I_40245 EVENT: CHANGE_STATUS STATUS: FAILURE JOB: xxxxxxxx.0150.110 MACHINE: yyyyyyyy EXITCODE: 1314 

<Insufficient privileges> 

CAUAJM_I_40245 EVENT: ALARM ALARM: JOBFAILURE JOB: xxxxxxxx.0150.110 MACHINE: yyyyyyyy EXITCODE: 1314 

 

User running the job (owner filed in the job definition) is a member of the local Administrators group on the Windows Agent and UAC is not enabled on the Windows Agent.

 

Environment

Workload Automation Agent 11.3.x, 12.x

Cause

Problem was caused by WA Agent service running under a domain account.

Resolution

Modify the WA Agent service to run under the local system account and restart the Agent service.