NSX Install fails on new Hosts in vLCM enabled Cluster with error: org.springframework.web.client.HttpClientErrorException$Forbidden
Article ID: 441479
Updated On:
Products
VMware NSX
VMware vCenter Server
Issue/Introduction
- When adding new ESXi hosts to a Cluster managed by vSphere Lifecycle Manager (vLCM), the NSX installation fails.
- NSX Manager UI shows configuration status as
FailedorInstall Failedwith error Message:Error: Failed to install software on host. Pushing NSX depot(s) on Compute Manager failed with error: org.springframework.web.client.HttpClientErrorException$Forbidden: 403 Forbidden:
- In vCenter UI, the image details or compliance status may be missing or may show the following error at the Host or Cluster level:
No healthy upstream:
Environment
VMware NSX
VMware vCenter Server
Cause
- This issue occurs due to a synchronization failure between vCenter's Update Manager service and the NSX Manager.
- If the vmware-updatemgr service is in a stale state or if there is a circular dependency where NSX waits for vLCM remediation while vLCM is waiting for NSX health checks, the installation workflow stalls.
Resolution
- Restart vCenter Service: Log in to the vCenter Server and restart the
vmware-updatemgrservice to restore image visibility and compliance checking:service-control --restart vmware-updatemgrservice-control --status vmware-updatemgr
- Verify Compliance: Confirm that the hosts now show image details and compliance status in the vSphere Client.
- Manual vLCM Remediation: Initiate a manual remediation task for the affected hosts in vCenter. This clears the "vLCM remediation initiated" block on the host side.
- NSX Manager Resolve: Once vCenter remediation is successful, return to the NSX Manager UI and trigger the Resolve action for the hosts.
- Validation: Verify the host status transitions to "Success" in the NSX Manager.
Additional Information
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