Patch failed 8.0.3.0080

Products

• VMware vCenter Server

Issue/Introduction

Patch failed to install 8.0.3.0080 for vCenter with error message below

 

" Exception occured in postInstallHook for vcIntegrity Patch. Please check the logsfor more details. Take corrective action and then resume"

Environment

vCenter 8.x

Cause

SSL trust Anchors Mismatch detected on vCert report

 

-------------------------------------------

Checking SSL Trust Anchors

---------------------------------------------------------------------------------------

vCenter1.FQDN.com                          MISMATCH

vCenter2.FQDN.com                          MISMATCH

Resolution

a. Create a snapshot backup copy of the vCenter

b. Download the vCert tools from https://knowledge.broadcom.com/external/article/385107 

c. Do the following:

    # unzip -q vCert-6.1.1-20260401.zip
    # cd vCert-6.1.1-20260401
    # chmod +x vCert.py
    # ./vCert.py

   Do you acknowledge the risks and wish to continue? [y/n]: y

From the Main Menu choose option 5 "Check configuration" then option 2 and from the vCenter lists choose option 1 "vCenter1.FQDN.com"

1 vCenter1.FQDN.com

2 vCenter2.FQDN.com

 

d. Upon update reboot the vCenter services using the following command:

      service-control --stop --all && service-control --start --all

 

e. Redo the vCenter patch again via the VAMI page.