Unable to Connect to Clarity MCP Server When Using SSO Authentication

Products

• Clarity PPM On Premise
• Clarity PPM SaaS
• Clarity FedRAMP

Issue/Introduction

After configuring the Clarity MCP using the steps Documented on an SSO enabled Clarity environment, the connectivity fails

Steps to Reproduce

1. Login to an SSO enabled Clarity 16.4.2 system.
2. Navigate to Modern UX -> Authentication & Keys -> Clients. Create a Client.
3. Navigate to User Avatar -> API Keys. 
4. Create an API Key with ALL Access and the client created in Step 2.
5. Configure Clarity MCP.

Expected Results: MCP Connectivity should work post the above configuration is done 

Actual Results: Connectivity fails

Environment

Clarity 16.4.2

Cause

DE197801

Resolution

Fixed in 

• Clarity 16.4.3
• Clarity 16.4.2 Patch 1 (16.4.3.1)

Workaround: Please contact Broadcom Support