Latest releases or specific builds missing from download list for vSphere ESX

Products

• VMware vSphere ESXi

Issue/Introduction

• In the Broadcom Support Portal, specific VMware vSphere ESXi releases or updates (such as 8.0 Update3i ) may not be visible in the primary download area.

Symptoms:

• Customer can only see a limited list of versions (e.g., ESXi 8.0 u3) but not the latest update or specific build.
• The download icon is missing or the desired version is not listed under the entitled products.
• Customer confirms license is active and not expired, but portal visibility is restricted.

Environment

• Broadcom Support Portal
• VMware vSphere ESXi 8.x

Cause

This is typically a navigation or categorization issue within the portal:

• Categorization: Major ISO releases are located under the Products tab, while patches and minor updates are under the Solutions tab.

Resolution

For detailed visual guidance and a breakdown of ISO versus Patch builds, please refer to the primary guide: Download latest ISOs and patches for vSphere ESXi