After IP change for nodes in Aria Operations cluster, License Management shows 0 usage for vSphere licenses.
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After IP change for nodes in Aria Operations cluster, License Management shows 0 usage for vSphere licenses.

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Article ID: 441102

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • After changing the IP address for all nodes in VMware Aria Operations the license shows 0 CPU usage for all licenses.
  • vCenter adapter instance is collecting but the license shows 0 usage.
  • Restart of adapter instance still shows 0 usage after a few collection cycles. 

Environment

Aria Operations 8.18.x

Resolution

Delete and recreate vCenter adapter instance:

  1. Navigate to Administration > Integrations.
  2. Locate the vCenter adapter instance and click on the 3 dotted menu.
  3. Click Edit and take a screenshot of the configuration for reference.
  4. Click Cancel to exit the configuration setting.
  5. Click on the 3 dotted menu item and select Delete.
  6. Make sure the "Delete related objects" is unchecked and select DELETE.
  7. Click ADD and select vCenter to create the adapter instance.
  8. Edit the configuration using the screenshot as a reference.  
  9. Click "Validate Connection" and accept the certificate.  Click Add to save the configuration.
  10. Wait for about 10 minutes for the next 2 collection cycles and navigate back to Subscription > License Management.
  11. Verify Usage  for the vSphere license.