Deployment of NSX Manager appliance from NSX UI is stuck at 1% Deploying

Products

• VMware NSX

Issue/Introduction

• You attempted to deploy an NSX Manager appliance from the NSX UI.
• The deployment status is stuck on: 1% Deploying
• The task in vCenter is stuck at 0% or was already cancelled by a user.

Environment

VMware NSX

Resolution

This is a condition that may occur in a VMware NSX environment.

As a workaround:

• Cancel the vCenter task if stuck at 0%.
• SSH the existing NSX Manager appliance.
• As admin
  • Restart the manager service:

    restart service manager

• Or as root
  • Restart the proton service:

    service proton restart

• A new vCenter task should be triggered.
• If no new vCenter task is created within a few minutes and a second NSX Manager appliance is already deployed, restart the service on the second appliance.