Duplicate Execution of Finish Step in Process
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Duplicate Execution of Finish Step in Process

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Article ID: 441037

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Updated On:

Products

Clarity PPM SaaS Clarity FedRAMP Clarity PPM On Premise

Issue/Introduction

Finish step is executing duplicate for a process 

Steps to Reproduce: 

  1. Login to Clarity with administrative rights
  2. Navigate to Administration --> Data Administration --> Processes
  3. Create a new process as below
    • No Objects associated
    • No Start Options
    • In Start Step --> Under Action --> Choose Manual Action
    • In the post Condition --> Go to Finish Step
    • Validate and Activate
  4. Now Navigate to Home Organizer --> Available and find the new process created and start
  5. Let the process to finish and go to click on Process ID under Home Organizer --> Initiated 

Expected Results: The process completes successfully and no step should execute twice

Actual Results: The process completes successfully however Finish Step executes twice

Environment

Clarity 16.4.1, 16.4.2

Cause

DE197498

Resolution

DE197498, in review by Engineering