Unexpected reboot on Edge SWG Proxy running 7.4.14.2

Products

• ISG Proxy

Issue/Introduction

Edge SWG Proxy experienced reboot and when searching the string "Core header:" in the sysinfo yields the following minicontext.

Core Header:

Running Version: SGOS 7.4.14.2, Release id: 307459
Produced on Friday March 27 2026 02:58:34
Size on disk is 2983609856 bytes.

Minicontext produced on: 2026-03-27 02:58:34+00:00UTC
Minicontext version: 1.5
ProxySG Appliance: Version 7.4.14.2.307459
Architecture: x86_64
Kernel: Multiprocessor
System image flags: Customer, Optimized, Non-GDB, 64-bit

Hardware exception code: 0xe
Software exception code: 0x0
Page fault linear address: 0x13400000134
Process group: "PG_CAG"
Process: "Policy Describer" in "libchar_output.so" at .text+0x8974
Register context:
      RIP              RSP              RBP              RDI
00000014376E2974 00000144DE0A1500 00000144DE0A1530 0000000000000000 
      RSI              RDX              RCX              RBX
0000013400000134 0000000000000000 00000144DE0A1560 0000014C922EA590 
      RAX              R8               R9               R10
000000000000076E 0000000000000000 0000000000000000 0000000000000000 
      R11              R12              R13              R14
0000000000000000 0000013400000134 0000000000000000 00000144DE0A1560 
      R15             RFLAGS       CS   SS
0000014C922EA590 0000000000053246 0273 026B 
Call Stack:
Module "libchar_output.so" at .text+0x8ef4
Module "libck_api.so" at .text+0x4b62
Module "libfdt.so" at .text+0x1fb3d
Module "libutil.so" at .text+0x109cb3
Module "libpolicy_enforcement.so" at .text+0x450ee0
Module "libpolicy_enforcement.so" at .text+0x402bca
Module "libpolicy_enforcement.so" at .text+0x598b6e
Module "libpolicy_enforcement.so" at .text+0x403a78
Module "libpolicy_enforcement.so" at .text+0x4033e1
Module "libpolicy_enforcement.so" at .text+0x6e6a89
Module "libpolicy_enforcement.so" at .text+0x46169e
Module "libcfg.exe.so" at .text+0x245bd1
Module "libpolicy_enforcement.so" at .text+0x64272a
Module "libknl_api.so" at .text+0xf960
Module "libknl_api.so" at .text+0x1d7c2

Cause

This is a result of a defect 

Resolution

This defect is addressed in SGOS 7.4.15.2 and above. Download and upgrade the Edge SWG proxy.