Aria Automation custom form in Service Broker fails to populate conditional visibility field when selecting the correct name in `Project` field
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Aria Automation custom form in Service Broker fails to populate conditional visibility field when selecting the correct name in `Project` field

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Article ID: 440922

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Setting a custom form, released to Service Broker, with a field to have conditional visibility depending on the project name selection in the built in Project field, the conditional field will not populate when inputting the project name.

The conditional field does not show on load or after toggling to different project names in the Project field. 

There are no errors in the UI.

No orchestrator actions are associated with the conditional field.

Environment

VCF Operations/Automation (formerly VMware Aria Suite)

Cause

In a custom form, when utilizing the Project field as a condition, the product does a lookup based on project ID, not project name.

Resolution

Edit the form and set the conditional value to look for the project UID.

  1. In VCF Automation UI, navigate to the custom form and Edit
  2. Select the conditional field in the form and go to Values tab
  3. Leave Value Source as `Conditional value`
  4. Adjust the expression:

    Set Set Value to `Yes`
    In the statement, set the first drop down to `Project`
    In the statement, set the next drop down to `Contains`
    In the statement, add either a partial Project ID or full Project ID to the last input field

  5. Save the form