TDI Controller Installation fails with "File not found" error during host onboarding

Products

• VMware Tanzu Data Intelligence

Issue/Introduction

When connecting to a host the UI output is "Onboarding Failed" and the logs shows the following error which expects certain connector files which do not appear to be on the system.

When trying to run the TDI Controller to install some things on a few hosts I get the following error:

{"level":"ERROR","message":"File not found on controller: /opt/broadcom/controller/binaries/tdl-scripts/connector/4.0.0/install.sh"}

Resolution

Please download the necessary releases before proceeding with host onboarding and cluster setup:

Manage Releases in Tanzu Data Intelligence Controller

1. Use the Releases pages to configure a JFrong repository.
2. Go to Inventories > Releases to configure repositories and manage releases.
3. Sync Releases: After updating the repository credential, sync the releases.
4. Download Artifacts: Once releases are available, you must download their artifacts.
5. Ready to Use: Once the download completes successfully, the status is updated to Ready To Use for the release, indicating that the artifact is fully prepared for cluster deployments.

 

Also, please ensure that connector port 8082 and other required service ports are open as listed here:

Open firewall ports nodes and clients

1. Add a port to the firewall's allowed list.

   sudo firewall-cmd --permanent --add-port=<port>/<protocol>

    Replace <port> with the required port, for example 8020, and <protocol> with tcp or udp.

2. Reload the firewall to apply the changes. 

   sudo firewall-cmd --reload

    

3. Verify the list of open ports.

   sudo firewall-cmd --list-ports