Multiple Component Instances Displayed in Spectrum OneClick Following Product Upgrade

Products

• Network Observability
• Spectrum

Issue/Introduction

Multiple component instances such as Policy Manager and Active Directory incorrectly display within the OneClick console after performing an environment upgrade from version 25․4․2 to 25․4․7․​​​​​​​‌​​‍

Environment

CA Spectrum All Versions

Cause

• The HomeModel (0x11cd2) for these duplicate apps should be pointing to MLS but they were all pointing to themselves

Resolution

1․ CORRECT CONFIGURATION PARAMETERS:

Navigate to the locrc configuration files on the Distributed SpectroSERVER (DSS) boxes
Path: Configuration directory containing the locrc file
Action: Edit the locrc file and modify the MAIN_LOCATION_HOST_NAME parameter to ensure it points to the Main Location Server (MLS) instead of pointing to itself
EXPECTED: The parameter correctly references the central MLS hostname

2․ RESTART LOCATION SERVER PROCESS:

Terminate the active process to enforce configuration changes
Command: kill LocServer

EXPECTED: The process management daemon automatically respawns the LocServer process with the corrected configurations.

Check the OneClick console interface to ensure only a single entry displays for each duplicated component.