NetOps Topology's Performance tab shows an authorization error

Products

• Network Observability
• CA Performance Management

Issue/Introduction

The error seen is:

 

Something went wrong

These are selected items not authorized for this user

Cause

The interfaces in question are filtered out in Performance Management.  As the items are filtered out, there is no performance data available and thus there is no performance data to be shown.

Resolution

If you believe these interfaces should not be filtered out and the data shown, modify the Monitoring Profile filter logic to allow proper discovery and polling of the interfaces.

Additional Information

For more information see Manage Monitoring Profiles