Does the UIM robot run on an appliance if the underlying OS is Linux or Ubuntu

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Will the UIM robot run on an appliance, e.g., as described below? 

VME Manager is technically deployed as a QCOW2 appliance image (pre-built, runs on KVM), but underneath it's just:

• OS: Ubuntu 22.04 LTS
• Shell: Standard bash
• Package manager: apt

Environment

• DX UIM 23.4.0
• OS: Ubuntu 22.04 LTS

Cause

• Guidance
• Compatibility

Resolution

A UIM 23.4 robot can be installed on a server running Ubuntu 22.04 LTS, regardless of whether it is a physical server or a QCOW2 KVM appliance.

As of UIM 23.4, Ubuntu 22.04 is supported, and the installation relies on the underlying OS and required glibc libraries.

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Key Considerations for Installation

OS Support
UIM 23.4 fully supports Ubuntu 22.04 LTS for robot installation

Installation Method
You can use the native nimldr (command line) utility or the .deb package (e.g., nimsoft-robot.x86_64.deb or rpm) to install the robot

Virtualization
Since the appliance runs on KVM (QCOW2), it behaves natively as a Linux server to the UIM robot

Prerequisites
Ensure the robot is installed with necessary permissions (usually root) to manage services

Appliance Specifics
If the VME Manager is a locked-down appliance, you may need to ensure that the /opt/nimsoft directory (or wherever the robot is installed) will persist across reboots, and that the firewall allows communication on port 48000

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Cautionary note

• Pre-build virtual appliances' compatibility depends a lot on the extent of stripped-down or packaged libraries and access exposed in the appliance.

• Also, for some appliances, forcing external software to run on it may have unintended consequences on its core functionality or even void the vendor support.