Manager to Policy promotion fails with error: Promotion cancellation has resulted in inconsistent system state.

Products

• VMware NSX

Issue/Introduction

• NSX manager to policy promotion process is being executed.
• It fails in UI with error:
  
  Promotion cancellation has resulted in inconsistent system state
  
  
• NSX migration logs show the following error:
  
  /var/log/migration-coordinator/migration-coordinator.log
[TIMESTAMP]  INFO http-nio-127.0.0.1-7450-exec-4 MpPolicyMigrationServiceImpl 3841083 SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="migration-coordinator"] getMpPolicyPromotionState:  migration abort failed, hence setting state as CANCEL_FAILED


• The following file exists on one or more of the NSX managers.
  
  /var/log/migration-coordinator/mp2policy/abort_failed

Environment

VMware NSX

Resolution

Workaround:

1. SSH to each NSX Manager and check for the file.
   
   /var/log/migration-coordinator/mp2policy/abort_failed
   
   
2. If abort_failed file exists, remove.
   
   rm /var/log/migration-coordinator/mp2policy/abort_failed
   
   
3. Retry policy promotion from UI.