Unable to assign/update licenses to vCenter in VCF Operations

Products

• VCF Operations

Issue/Introduction

• Error when trying to assign a primary license to vCenter:

"The credentials you use for the selected vCenter system must have the Global.Licenses privilege assigned and must be a member of the LicenseService.Administrators Single Sign-On group. You can use the default or the action credentials. If you use the default credentials, make sure no action credentials are configured."

• Validated Global.License privilege is assigned and also a member of LicenseService.Administraor SSO group.
  
  
• Ops vCenter Integration collector is not collecting.

Environment

VCF Operations 9.x

Cause

To connect to vCenter there must be a healthy collector and valid credentials.

Resolution

• Navigate to OPs -> Administration -> Integrations -> Instance -> Domain -> vCenter
  
  
  
  
• Edit the vCenter Integration and set to System Managed Credential (Check Activate)
  
  
  
  
• Click Validate Connection to validate the connection with your vCenter instance.
  
  
• Confirm Collecting is working for vCenter.
  
  
• Proceed to Assign a Primary License to vCenter, Ops -> License Management, Licenses, Check vCenter -> Assign Primary License.