One or more vCenter instances are not connected to a license server after upgrade to 9.1

search cancel

book

calendar_today

VMware vCenter Server VMware Cloud Foundation VMware vSphere Foundation VCF Operations

License assignment fails after you upgrade vCenter from 9.0.x to 9.1.0.
The vSphere Client displays a warning banner with the following error message:

One or more vCenter instances are not connected to a license server. To avoid service interruption, verify that the vCenter instance is connected to a license server.
VCF Operations displays license synchronization errors such as the following:

Licenses could not be synchronized with the vCenter systems.Licenses could not be assigned to the vCenter system. Please try again or check the error logs.
When trying to activate management for the vCenter adapter, the following error appears:

The selected vCenter systems are not eligible for activating management.

And the vCenter adapter has a warning with error message:

Data collection is not supported for this vCenter instance... missing valid license.
Licensing page displays "No items found."

VMware Cloud Foundation (VCF) or VMware vSphere Foundation (VVF) 9.1 introduces a License Server component for license management operations.
Licensing through vCenter is impossible until the License Server is deployed within VCF Management Services.
This issue is observed if the 9.1 upgrade is not performed in the specified order and the License Server component is not installed.

Upgrade VCF Operations to version 9.1 using PAK file found on the Broadcom Support Portal, follow the instructions in Upgrading to VCF Operations 9.1.
Deploy VCF Management Services and License Server by following instructions in Deploy VCF Management Services and License Server for vSphere Foundation.
Register License Server and assign licenses by following the instructions in Licensing Overview.

Refer the following documents for VVF and VCF upgrade order to 9.1.

thumb_up Yes

thumb_down No