CSV plugin failing to load in Enforce UI
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CSV plugin failing to load in Enforce UI

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Article ID: 440259

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Updated On:

Products

Data Loss Prevention Core Package

Issue/Introduction

In the logs we see the following. 

java.sql.SQLException: No suitable driver found for jdbc:derby:CSV_LOOKUP_DATABASE_2; create=truejava.sql.SQLException: No suitable driver found for jdbc:derby:CSV_LOOKUP_DATABASE_2; create=true

[com.symantec.dlp.incidentdomainservices.workflow.attributes.AttributeLookupLoader] Error loading plugin [Csv Lookup Plugin]

Environment

DLP 25.1 

Rhel 8.x 

Windows Server

Cause

There was an extra line in Jdbc.properties 

Resolution

  1. we removed the line: <Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener" />
  2. Restarted the Manager Service. 
  3. reloaded the csv plugins.
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