Data backup, retention, and protection policies for DX SaaS

Products

• DX SaaS
• DX Operational Observability

Issue/Introduction

You require details regarding the data backup, retention, and protection policies for DX SaaS to address audit and compliance requirements.

Environment

DX SaaS

DX SaaS Application Performance Management (DX APM)

DX Operational Observability (DX O2)

Resolution

You can refer to the following backup and security specifications for DX SaaS:

• Backup Frequency: You receive both hourly and nightly backups.
• Retention Rules: You have retention rules in place for 14 and 30 days.
• Access Management: You benefit from restricted access to these backups. Access is limited only to the SRE team through CyberArk.
• Data Protection and Immutability: You have logical protection through IAM policies. You use immutable snapshots for disks and Bucket Lock on Google Cloud Storage (GCS) to maintain data immutability.