Adding Guest Operations Permissions to the DSM Administrator Role

Products

• VMware Data Services Manager
• VMware Data Services Manager for VCF

Issue/Introduction

Support bundles cannot be created for data services deployed on VKS topologies. This occurs because the DSM Administrator role in vCenter is missing the Guest operations privilege.

 

Environment

Data Service Manager 9.1.0.0 which were installed via upgrade mechanism

Cause

In upgrade scenarios, the Guest operations privileges are not granted to the DSM Administrator role. Without these permissions, DSM cannot collect workload support bundle data.

 

Resolution

Prerequisites

• Access to vCenter Server with an account that has the Administrator role (or equivalent privileges to modify roles)
• The DSM Administrator role must already exist in vCenter
• vSphere Client (HTML5) — the steps below use the web-based vSphere Client

Step 1: Open the Roles Management Page

1. Log in to the vSphere Client.
2. From the top-level menu, click Administration.
3. Under Access Control, click Roles.

You will see a list of all roles defined in vCenter.

Step 2: Locate the DSM Administrator Role

1. In the Roles list, find and click on DSM Administrator.
2. The role's current privilege summary is displayed in the panel on the right.

Step 3: Edit the Role to Add Guest Operations Privileges

1. With DSM Administrator selected, click the (Edit) button in the toolbar.
2. The Edit Role dialog opens, showing the full privilege tree.
3. Scroll down and expand Virtual machine.
4. Tick the Guest operations checkbox. This will select all guest operation privileges.
5. Click Save.

Support bundle creation should now succeed. No restart is required.