What are the ports used by the Agent

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

What are the Ports used by the Client Automation's Agents?

Environment

Client Automation - All Versions

Resolution

The following tables provide an overview of the ports used for communications from and to agents.

Communications from the Agent 

From	Port	To	Port	Protocol	Product	Description
Agent	Any	Agent	4105	TCP	All	Local communications through CAM
Agent	4104	Scalability Server	4104	UDP	All	Communications through CAM across network
Agent	Any	Scalability Server	4728	TCP	All	NOS-less file transfer Backup data transfer
Agent	4104	Domain manager	4104	UDP	Remote Control Software Delivery	Communications through CAM across network: SD Catalog, RC Host Auth., RC Viewer GAB
Agent	File share ports	Scalability Server	File share ports	TCP	Software Delivery	NOS file transfer
Agent	554	Scalability Server	554	TCP	Software Delivery	RTSP (not secured) for Microsoft App-V streaming communications
Agent	322	Scalability Server	322	TCP	Software Delivery	RTSPS (secured) for Microsoft App-V streaming communications

 

Communications to the Agent

From	Port	To	Port	Protocol	Product	Description
Explorer	4104	Agent	4104	UDP	All	Instant Diagnostics (DSM component info) SD trigger job check AM trigger job check
Scalability Server	4104	Agent	4104	UDP	All	Communications through CAM across network: Configuration SD trigger job check AM trigger job check
Scalability Server	Any	Agent	4728	TCP	Software Delivery	DTS file transfer: package transfer
Packager	Any	Agent	3001, 3002	UDP	All	DSM service locator
Explorer	Any	Agent	4728 *	TCP	Remote Control	RC Viewer to RC Host
Scalability Server	554	Agent	554	TCP	Software Delivery	RTSP (not secured) for Microsoft App-V streaming communications
Scalability Server	322	Agent	322	TCP	Software Delivery	RTSPS (secured) for Microsoft App-V streaming communications

 

Additional Information

• *  in the table indicates that the Remote Control Host also listens on TCP port 798 if legacy Remote Control Viewer support is enabled.
• A Scalability server can run on the same computer as a domain manager.