Context Loss in Multi-Attachment Field (Timeline View)

Products

• Clarity PPM On Premise

Issue/Introduction

When navigating between tasks in the Timeline view, the details flyout loses task context during file uploads. Attachments intended for a second task are incorrectly associated with the previously viewed task.

Steps to Reproduce

1. Environment Setup: * Create a Parent task (P) with two child tasks (C1 and C2).

   • Configure a multi-attachment attribute on the Task object (API enabled).

   • Add this attribute to the Task Timeline view > Detail flyout.

2. Initial Upload: In Timeline view, open the flyout for C1 and upload document 1.txt.

3. Cross-Navigation: Immediately select C2 in the Timeline and open its flyout.

4. Second Upload: Attach document 2.txt to the attachment field for C2.

Expected Behavior: Document 2.txt should be associated exclusively with Task C2.

Actual Behavior: Both 1.txt and 2.txt are attached to Task C1. Task C2 remains empty

Environment

Clarity 16.4.1

Resolution

Issue cannot be replicated in 16.4.2.

Workaround:

• If the user starts a fresh session or refreshes the page on Task C2 before uploading, the attachment saves to the correct context.
• This issue is isolated to the Timeline View; the Task Grid handles the same multi-attachment field correctly. Hence alternative option, perform attachment uploads via the Task Grid view, which handles context correctly.