Browser Crashes with Memory Leak Error on VCF Operations Dashboards

Products

• VCF Operations
• VMware Aria Operations (formerly vRealize Operations) 8.x

Issue/Introduction

When accessing the VCF Operations dashboard page, the browser crashes after approximately 24 to 48 hours of continuous usage.

The following symptoms are observed in the environment:

• Microsoft Edge encounters a memory leak error displaying This page is having a problem.

• Google Chrome crashes unexpectedly with Error code: Crashpad_NotConnectedToHandler.

• Browser memory usage increases over time and can reach up to 4 GB before the crash occurs.

• The issue persists even if the dashboard auto-rotation feature is disabled and pages remain static.

• Refreshing the browser page temporarily clears the accumulated memory, but the leak reoccurs over the subsequent 24-48 hour period.

Environment

• VCF Operations 9.0.x

• VCF Operations 9.1.0

• Aria Operations 8.18.x

 

 

Cause

This is a UI design limitation within the VCF Operations component layout causing browser-side heap memory accumulation during continuous dashboard display sessions.

Resolution

The resolution will be included in the VCF Operations v9.1.1 and v9.2.0.

To mitigate the browser memory leak in the interim during prolonged monitoring sessions, implement the following workaround:

Option 1: Automated Browser Refresh (Recommended for Hands-Free/Digital Signage)

To safely prevent the tab process memory allocation from exceeding browser limits, implement an automated reload cycle:

1. Install a trusted browser automation extension (such as Auto Refresh Plus) on the dedicated workstation rendering the dashboards.

2. Configure the extension execution rule to trigger a standard page refresh (F5) on the dashboard URL tab at a strict interval every 12 hours.

3. For dedicated Android-based TV browsers or kiosk displays, utilize a platform like Fully Kiosk Browser configured with an equivalent "Auto Reload" temporal rule to maintain clear memory bounds without manual intervention.

Option 2: Manual Session Reset (Workstation Displays)

For monitored operations desks where automated plugins are restricted by corporate security policy:

1. Perform a manual browser tab refresh (Ctrl + F5 on Windows or Cmd + Shift + R on macOS) at least once every 12 to 24 hours.

2. Alternatively, completely close the browser window session and launch a fresh workspace instantiation at the start of each operator shift.