CCR Login Permissions Error

Products

• CA Capacity Manager

Issue/Introduction

Issue:

 

Unable to login to CCR. The permissions error Server Error in '/npc' Application.

 

Required permissions cannot be acquired.

 

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information.

 

Environment:

CCR 1.5

 

Cause:

IIS services  started with a user that does not have proper permissions.

 

Resolution:

In IIS Manager, click on the Application Pools page. Click on the Advanced Settings for the Applications (NPC, SingleSignOn, VMware, WAAS). Select the ... button to use LocalSystem identity instead of ApplicationPoolIdentity. Restart IIS service.

 

Environment

Release: HYPCMA05900-5.2-Hyperformix-Capacity Manager-Application
Component: