Scheduled report attachment do not have data

Products

• VMware Smart Assurance

Issue/Introduction

Scheduled report attachment do not have data, error noticed in taskRun-0-0.log:

260508 13:14:03 : java.lang.NoClassDefFoundError: Could not initialize class com.watch4net.propstore.jna.JNACAPI
260508 13:14:03 :   at com.watch4net.propstore.jna.JNAQueryExecutor.describe(JNAQueryExecutor.java:248)
260508 13:14:03 :   at com.watch4net.propstore.jna.JNAMultiQueryExecutor.describe(JNAMultiQueryExecutor.java:132)
.
.
260508 13:14:03 :   at com.watch4net.apg.scheduler.executor.JavaTaskProcessMain.callExecuteMethod(JavaTaskProcessMain.java:538)
260508 13:14:03 :   at com.watch4net.apg.scheduler.executor.JavaTaskProcessMain.main(JavaTaskProcessMain.java:130)
260508 13:14:03 : Caused by: java.lang.ExceptionInInitializerError: Exception java.lang.UnsatisfiedLinkError: /tmp/jna-<ID>/<jnatemp>.tmp: /tmp/jna-<ID>/<jnatemp>.tmp: failed to map segment from shared object: Operation not permitted [in thread "main"]
260508 13:14:03 :   at java.lang.ClassLoader$NativeLibrary.load(Native Method)
260508 13:14:03 :   at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1937)

Issue occurred after OS patching of server.

Environment

Watch4net - 7.x

Cause

/tmp was mounted with noexec 

Resolution

Remount /tmp with exec permission. 

1. Check /tmp permission either as 

   cat /etc/fstab

   or 

   mount | grep /tmp

2. Remount it as 

   mount -o remount,exec /tmp

3. Restart task-scheduler service.