Include the tenancy in all channels of communications outbound
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Include the tenancy in all channels of communications outbound

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Article ID: 439576

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Updated On:

Products

CA Application Performance Management SaaS DX Operational Observability DX Operational Intelligence

Issue/Introduction

When dealing with old tenancies, old templates, Dashboard reports any method of sending an email, report to a person, unless a user has updated their email tenant or something the notification creator did not provide a discernible way to tell what tenancy it came from today. You can tell if from NA or EU region but not other methods.

Do we have some mechanism so that when an email for a notification channel or Dashboard report, you can easily identify the tenant it came from? 

Environment

DX O2 SaaS

Resolution

An enhancement requested was already raised in order to address. It will be evaluated and put in our backlog to be deployed soon. 

To follow up on the status of this request, please raise a ticket on Broadcom Support Portal and refer to this knowledge article in order to get the status.