Vulnerability dashboard remains empty after successful SBOM and vulnerability ZIP upload

Products

• VMware Tanzu Platform Core

Issue/Introduction

You follow the standard procedure to upload sboms.zip and vulnerabilities.zip to Tanzu Hub in an air-gapped environment. Although the upload script returns a success message, the Vulnerability Insights dashboard remains empty or does not reflect the new data.

Environment

Tanzu Hub

Cause

This behavior occurs because the automated data collection job runs only once every 24 hours (scheduled for 12:15 server time). The dashboard does not update until this background task processes the newly uploaded file

Resolution

To populate the dashboard immediately, you trigger the data collection task manually. You use the following GraphQL query to initiate the ingestion:

query runTask {
  vulnerabilityQuery {
    runTvsTask(type: LOAD_TVS_DATA) 
  }
}

You then verify that the data appears in the dashboard after the task completes.