DX Inventory 'View by Source' does not include UIM devices

Products

• DX SaaS

Issue/Introduction

We have noticed that in our DX Inventory we do not see UIM listed as a Source.  Can you please investigate why this UIM is not included please.  And yet, we see numerous alarms for devices with the Source=UIM

Resolution

Setting inventoryAliveTimeDays=0, fixed the inventory sync issue.  Setting it to 0 allows for full inventory sync

Changes made:
1. inventory_alive_time_days changed from 2 to 0 — this enabled a full inventory sync without the 48-hour time filter
2. enableIncrementalInventory changed from true to false — to force a full sync on each cycle
3. groupConfig restriction removed — the original config only allowed devices in the "Windows/Operating Systems" and "SQL Databases" groups, which was filtering out 9 devices
4. probeConfig expanded from 3 probes (cdm, hub, nas) to 8 probes (added net_connect, sqlserver, oracle, ems, mpse)

Results after changes:
• Before: environment showed 1 device (UIM OC showed 15)
• After: environment now shows 10 devices ✅

The remaining 5 devices not appearing are accounted for:
• 4 devices are discovered but have no active monitoring probe assigned — expected behavior
• 1 device (<host>) belongs to a different hub origin (<hub>) and is not managed by the <hub A> hub