Rich Text Field (RTF) attribute is not properly reflecting update in the grid
search cancel

Rich Text Field (RTF) attribute is not properly reflecting update in the grid

book

Article ID: 439517

calendar_today

Updated On:

Products

Clarity FedRAMP Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce:

  1. Login to Clarity
  2. Navigate to any object workspace
  3. Switch to Grid layout
  4. Add Investment Description (Since this this RTF attribute) from the column picker 
  5. On a project instance, double click on the cell for Investment Description and enter a value for the attribute Investment Description
  6. Now offclick to trigger the update

Expected Results: When the off click happens, the update should occur and the cell should show the updated value in the RTF attribute

Actual Results: The update is made to the backend but not reflected in the cell in the grid

Environment

Clarity 16.4.2

Cause

DE189227

Resolution

DE189227,in review by Engineering

Workaround: If the user clicks on the row where the update happens and clicks on a different row, the updated text then appears in the cell