One offering is accessible for Service Deliver Administrator role users only

Products

• CA Service Catalog

Issue/Introduction

We have one Service Catalog offering that is set permission to every role

but only the Service Deliver Administrator role users can see it in the offering list. Other role users don't see this offering in the offering list at all.

Other offerings work fine.

There is no error in the view.log file.

Environment

CA Service Catalog all version

Resolution

Please login to CA Service Catalog as a Service Deliver Administrator and uncheck the "Grant All Access to All Roles in All Business Units" and save the change. Then check the save the change again. 

And restart the environment, including CA Service Catalog and EEM service.

If this does not make it work, please contact Broadcom Support.