Total sum of actuals is displaying incorrectly for users in Staffing workspace
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Total sum of actuals is displaying incorrectly for users in Staffing workspace

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Article ID: 439423

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

Staffing - Total sum of actuals is displaying incorrectly for users with a future hire date when the Unit of Work is set to % Availability

These users are re-joiners in the system. They were previously terminated and later re-joined the organization. When they re-joined, their Hire Date was updated to reflect the new hire date.

The issue is with the Actuals recorded from their previous employment period 

Steps to Reproduce: 

  1. Go to Classic>>Resource Management>>Resources
  2. Select a resource
  3. Set hire date to 1/1/2026
  4. Go to MUX>>Settings>>General
  5. Set Unit of Measure to % Availability
  6. Go to timesheets
  7. Create and add time to a timesheet in January
  8. Approve the timesheet
  9. Run Post Timesheets job
  10. Go to Staffing Workspace>>Staffing
  11. In view Option turn on Show Total Row
  12. January will show the total actuals as 23
  13. Go back to Classic view>>Home>>Resources
  14. On the same resource change hire date to 5/1/2026
  15. Go back to Staffing Workspace>>Staffing

Expected Results: The Total will still show 23

Actual Results:The actuals show 40 and the total row shows 144,000

Environment

Clarity 16.3.3+

Cause

DE192201

Resolution

Submitted to engineering for analysis