Primary node crashes intermittently - VCF Operations for Logs 9.0.x

Products

• VCF Operations

Issue/Introduction

• The VCF Operations for Logs UI may be unavailable.
• There may be 100% CPU spikes on the Primary node.
• Service restarts of the Primary node can be seen on the Cluster status page.

Environment

VCF Operations for Logs 9.0.x

Cause

This behavior occurs in VCF Ops 9.0.x deployments after VC/ESX log collection has been configured through the VCF Operations -> Log Management -> Log Collection UI.

When log collection is established in this way, VCF Operations for Logs makes repeated calls to VC and ESX to maintain the log collection configuration. The primary node restarts are due to the incorrect closing of TLS connections, which eventually causes OutOfMemory errors.

Resolution

This issue is fixed in VCF Operations for Logs 9.0.2.02. Download the VCF Logs update pak file from the Broadcom Support Portal.