Jira hyperlink in Description not formatted correctly in Rally

Products

• ConnectALL
• ConnectAll On-Prem
• ConnectAll SaaS

Issue/Introduction

A hyperlink in a Jira Description field is not formatted correctly in Rally. 

The link shows up in Jira as follows

[Link to a page | more text | https://www.example.com]

 

In Rally, the link displays as a hyperlink that shows "Link to a page", but the URL shows as "more text"

Cause

Jira's formatting codes for hyperlink can only have a single | (pipe) character.  Jira, and subsequently ConnectALL, expect a properly formatted hyperlink to contain a label on the left side of the pipe and a URL on the right side of the pipe.

 

Resolution

To resolve the issue, reformat the hyperlink in Jira to use the correct format.

Using the example above, a properly formatted hyperlink would appear as follows:

[Link to a page | https://www.example.com]