Salesforce Securlet internal error occurred during activation.

Products

• CASB Securlet SAAS
• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

You get "Some internal error occurred. Please try again later." When trying to activate the Salesforce Securlet.

Resolution

Please check if there are any Salesforce account activated but no longer active. The inactive Salesforce account is causing an internal error prevented new accounts to be activated.