Time Slicing Sync crashes BG with OOM on blobcrack.getScenarioTotalAssgnResourceCurves2
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Time Slicing Sync crashes BG with OOM on blobcrack.getScenarioTotalAssgnResourceCurves2

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Article ID: 438828

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After upgrade to 16.4.1, when a large Oracle customer is running Time Slicing Sync, it crashes with OutOfMemoryError.

STEPS TO REPRODUCE:

  1. Have a very large amount of Calendar Exceptions, one on each resource
  2. Run Time Slicing & Time Slicing Sync on a test system with Oracle

Expected Results: The Time Slicing Sync to run consistently

Actual Results: Time Slicing Sync crashes BG service with OOM Java heap error on blobcrack.getScenarioTotalAssgnResourceCurves2

Environment

Clarity 16.4.1, 16.4.2

Cause

DE191176

Resolution

Fixed in Clarity 16.4.3

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