AWI selection for JSON export fails in Mozilla Firefox - AWI version: 24.4.3, 24.4.4, 24.4.4HF1
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AWI selection for JSON export fails in Mozilla Firefox - AWI version: 24.4.3, 24.4.4, 24.4.4HF1

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Article ID: 438799

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When using the Automic Web Interface (AWI) version 24.4.x in Mozilla Firefox, users are unable to select objects for JSON export.

  1. Open AWI v24.4.4HF1 using Mozilla Firefox.

  2. Navigate to an object list or explorer view.
  3. Attempt to click/select an object to export in a JSON export.


    Actual behavior: The JSON option is not selected, and the UI does not register the click.
    Expected behavior: The object should be highlighted/selected for further action.

Environment

Environment

  • AWI Versions: 24.4.3, 24.4.4, 24.4.4HF1
  • Browser: Mozilla Firefox (Latest versions)
  • Operating System: Any

Cause

Defect ID: DE190440.

Resolution

Wrokaround:

Use an alternative supported browser, such as Google Chrome or Microsoft Edge, to perform object exports. The selection functionality works as expected in these browsers.

Resolution:

We expect this resolution to be included in the upcoming v24.4.5 release, which is tentatively targeted for the end of June.
Defect ID: DE190440.