VMware Aria Automation deployment fails during network configuration due to a failed IPAM Workflow

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When attempting a deployment in VMware Aria Automation, the task fails during the network configuration phase. The deployment triggers an extensibility error indicating a failure in an external IPAM (IP Address Management) workflow.

Users will observe the following error message in the deployment history or extensibility logs:

Extensibility error received for topic network.configure. eventid - 'xxxxxxxxxx': [xxxxxx] SubscriberlD: vro-gateway-xxxxxxxxx. RunnablelD: xxxxxxxxx and SubscriptioniD: sub_xxxxxxxxxx failed with the following error: Workflow run [xxxxxxxxxx] completed with error <ERROR-MESSAGE> (Workflow: Workflow Name)]

Environment

VMware Aria Automation 8.x

Cause

This issue occurs when a VMware Aria Automation Orchestrator (vRO) workflow fails because the REST Host configuration used by the IPAM is invalid or the integration has lost connectivity.

Resolution

To resolve this issue, you must refresh the connection between Aria Automation Orchestrator and the IPAM provider:

• Take a non-memory snapshot of the Aria Automation / Aria Automation Orchestrator appliance.

• Log in to the Aria Automation Orchestrator client.

• Navigate to Library > Workflows.

• Search for the workflow Update REST Host (typically located under the HTTP-REST plugin folders).

• Run the workflow and select the REST host that is currently failing and used by the IPAM.

• Provide the updated connection details, including the URL and credentials if necessary, and click Run.

• Once the REST host is successfully updated, retry the failed deployment in Aria Automation.

Additional Information

If the deployment continues to fail, navigate to the specific Workflow Run ID mentioned in the error message within Aria Automation Orchestrator to inspect the logs and variables at the time of failure.