Automic Web Interface (AWI) hierarchical view collapses when expanding sub-jobplans
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Automic Web Interface (AWI) hierarchical view collapses when expanding sub-jobplans

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Article ID: 438416

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

When monitoring job plans in the Automic Web Interface (AWI) using the hierarchical view, the expanded structure collapses unexpectedly. This issue occurs specifically when navigating job plans that contain sub-jobplans:

Steps to reproduce:

Create the following objects

  1.  Top.jobp this contains Child.jobp
  2.   and the Child.jobp contains two unix jobs

 Do the following steps

  • Open Process Monitoring.
  • Switch to the hierarchical view.
  • Expand a top.jobp that contains child.jobp
  • Open the monitor for the first top.jobp → works normally.
  • Expand the child.jobp.
  • Observe that the entire hierarchical view collapses.

Environment

  • Product: Automic Automation Engine
  • Component: Automic Web Interface (AWI)
  • Versions: 24.4.3

Cause

DE183530

A problem has been fixed in the Process Monitoring's hierarchical view, where when monitoring Workflows, the expanded structure collapsed unexpectedly. 

Resolution

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation.Engine - Automic.Web.Interface

Automation.Engine 24.4.5 TBA